For Patients

What to Bring

  • Current referral
  • List of current medications
  • Medicare card
  • Private health fund details
  • Pension card or Department of Veterans’ Affairs (DVA) card

Wear loose fitting clothing to help us with clinical examination and cardiac testing.

For your convenience, please fill out the Patient Information Form and bring it with you to your appointment.


All patients should note it is essential you bring a current referral from your family doctor.

Please note that in order to be eligible for a Medicare Rebate, a valid referral is required. Generally, referrals from general practitioners are valid for 12 months, and those from specialists/physicians are valid for 3 months only. Please ensure your referral is up to date.


If you need to cancel an appointment we will require at least 24 hours’ notice in order to offer the appointment to someone else.

No Show Policy

As a courtesy to other patients who need to see the doctor urgently, please confirm your attendance at least three days prior to your scheduled appointment.

If you are unable to confirm your appointment, or our staff cannot contact you to confirm, another patient in need will be given your scheduled appointment.

Cancellation or failure to confirm often translates to a lengthy delay in seeing a Cardiologist due to the busy nature of our practice.

Tom’s ability to put patients, who are often anxious, at ease and his ability to really listen and his kind professional manner are his real strengths.

We are very appreciative for Dr Ford's professionalism and experience. We understood the complexity of the procedure required; Dr Ford is a highly competent and skilled cardiologist.

Everything was fantastic, wonderful, informative and very very positively helpful. I couldn’t be more happy with the whole experience and the positive outcome. He is top of his field and also has an excellent bed side banner. I felt relaxed, confident and important.

Very professional and informative excellent service and caring terrific specialist in his field again absolutely excellent.